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Discussion topic: TV Essentials tripled in price

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This message was authored by MatthewY This message was authored by: MatthewY

TV Essentials tripled in price

As of last month (September) our TV essentials package has increased to £15 per month from £5! There's been no notification of an increase. Has this happened to anyone else and how have you sorted this please?

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: TV Essentials tripled in price

Posted by a Superuser, not a Sky employee. Find out more

@MatthewY  Could minimum term discounts have expired, you don't currently get notifications regarding this 


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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: TV Essentials tripled in price

Posted by a Superuser, not a Sky employee. Find out more

List price is £15 I believe, often discounted by £10 (to £5) - but this is only for a limited period which you were advised when taking it?

 

If so, you'll need to call Sky to see if they'll agree another discount but don't have to.

I am just another Sky customer and my views are my own
This message was authored by oj01 This message was authored by: oj01

Re: TV Essentials tripled in price

Posted by a Superuser, not a Sky employee. Find out more

@MatthewY wrote:

As of last month (September) our TV essentials package has increased to £15 per month from £5! There's been no notification of an increase. Has this happened to anyone else and how have you sorted this please?


Did your future bills, available 3 months in advance, not show the increase?


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This message was authored by Laing1 This message was authored by: Laing1

Re: TV Essentials tripled in price

Posted by a Superuser, not a Sky employee. Find out more

@MatthewY wrote:

As of last month (September) our TV essentials package has increased to £15 per month from £5! There's been no notification of an increase. Has this happened to anyone else and how have you sorted this please?


@MatthewY as @PandJ2020 the standard price for essentials is £15 so looks like discount has ended contact Sky and see if they can re-contract at £5 again worth a try surely


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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: TV Essentials tripled in price

Posted by a Superuser, not a Sky employee. Find out more

@MatthewY 

 

Historically Sky was offering Essentials for £5 during the pandemic to retain contact with users who would otherwise have cancelled entirely: they aren't obliged to do so.

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