Discussion topic: Still being charged
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Message posted on 30 Mar 2026 05:22 PM
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Still being charged
I was contacted to change over to sky from Now TV as they are now one and someone came out and installed Sky. I am still being charged for Now TV also, why.
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Message posted on 30 Mar 2026 05:35 PM
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Re: Still being charged
It might be that the Now bill has already been created before you changed over to Sky so either way you will need to contact Now about this as they would owe you a refund on what you have overpaid.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Mar 2026 05:37 PM
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Re: Still being charged
Hi, when the man called me regarding sky now being Now TV I was told the subscription was cancelled so I'm confused why this hasn't happened.
Message posted on 30 Mar 2026 05:47 PM
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Re: Still being charged
Now has been owned by Sky for a long time but operate as separate companies.
If it was a 'switch' then I would assume Sky can only cancel broadband and not TV.
You may have to cancel via Now if that was the case.
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