Discussion topic: Start up fees have been double charged

This message was authored by: Helen547 · ‎13 Jan 2024

I've just started a new contract for fibre, on my bill I have two duplicated charges for the box delivery and connection. I've definitely only received one box and have a single connection- why would it be duplicated? Thanks

This message was authored by: caesarome · ‎13 Jan 2024

It could be an error so it is worth giving Sky a call about this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Start up fees have been double charged

Start up fees have been double charged

All Replies

Re: Start up fees have been double charged

Was this discussion not helpful?

Search Sky Community

Start a new discussion