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Discussion topic: Bill showing overdue

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This message was authored by ryanrdms This message was authored by: ryanrdms

Bill showing overdue

In my sky account, my broadband bill is showing as overdue for some reason even though it says it is due on the 20th Jan by DD. Tried looking at other products and I can't as it says my account is restricted??
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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Bill showing overdue

Posted by a Sky employee

Hi there @ryanrdms , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Bill showing overdue

Posted by a Sky employee

Thanks for chatting to us @ryanrdms . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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