11 Jan 2024 12:28 AM
11 Jan 2024 09:07 AM
Posted by a Sky employeeHi there @ryanrdms , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
13 Jan 2024 05:03 PM
Posted by a Sky employeeThanks for chatting to us @ryanrdms . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
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