Bill showing overdue

[ryanrdms]

In my sky account, my broadband bill is showing as overdue for some reason even though it says it is due on the 20th Jan by DD. Tried looking at other products and I can't as it says my account is restricted??

[Lisa-P1987]

Hi there @ryanrdms , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

Thanks for chatting to us @ryanrdms . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks