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Discussion topic: Sky glass took 2 payments

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This message was authored by: Lily42

Sky glass took 2 payments

Sky took 2 payments this month and I'm requesting a refund. How do I go about this? I don't want the credit I want a refund. 

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This message was authored by: caesarome

Re: Sky glass took 2 payments

Posted by a Superuser, not a Sky employee. Find out more

@Lily42 

Was one payment for Sky Q and one for Sky Glass or were they both for Glass and were they on the same date, so were on the same bill or were they taken two weeks apart ?

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