Sky contact for BT Bill settlement

[HammerTux]

Does anyone know where or to whom I send the details of my final BT bill to as the agreement was at the time of switching to sky that if I received any further bills from BT that Sky would settle this.

[Daniel0210 · Accepted solution]

See this link regarding Sky Switch Credit @HammerTux 

https://www.sky.com/help/articles/switching-credit-offer 

You have to pay BT initially. 

[caesarome]

@HammerTux 

The email address is switching credit @sky.uk (all one word without the gap)

You must provide a copy of the bill from BT where you have been charged and a copy of a statment showing that you have paid it.

Moderator note: amended corrections in the email address

[TimmyBGood]

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@HammerTux wrote:
 the agreement was at the time of switching to sky that if I received any further bills from BT that Sky would settle this.

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That's not entirely correct.  You have to pay whatever BT is due directly to BT: that's your contractual obligation with them and Sky will not 'settle' anything with BT or any other ISP. 

Sky will, on receiving the required paperwork, credit your new Sky account with up to £100 for broadband/phone (and up to another £100 for subscription television, where appropriate) which is their contribution towards early exit charges levied by another provider.

[Chloe-W22]

@caesarome  You forgot to add 'switching' to the email address so I added it in for ya 🙂