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Discussion topic: Sky cinema

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This message was authored by Gary1974 This message was authored by: Gary1974

Sky cinema

I've paid 10 pounds for sky cinema which I noticed is included in my sky subscription anyway so should I still he paying £10 when it's included as, basically I'm paying for it twice. On its own as a subscription and then In the sky entertainment etc it says it's, included.
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This message was authored by caesarome This message was authored by: caesarome

Re: Sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Gary1974 

Sky Cinema is an add-on to the basic TV package so you should only being paying for it once per bill so why do you say you are being billed twice for it, can you post an image of your bill (blank out your account number if you do this).

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Gary1974
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This message was authored by Gary1974 This message was authored by: Gary1974

Re: Sky cinema

Screenshot_20250105-180407.png


@Gary1974 wrote:
I've paid 10 pounds for sky cinema which I noticed is included in my sky subscription anyway so should I still he paying £10 when it's included as, basically I'm paying for it twice. On its own as a subscription and then In the sky entertainment etc it says it's, included.

This is my bill and what's included and as you see I'm paying 10 for sky cinema even though i have the sky ultimate package which comes with sky cinema 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky cinema

Posted by a Superuser, not a Sky employee. Find out more

@Gary1974 wrote:

sky ultimate package which comes with sky cinema 


The Sky Ultimate package doesn't come with Sky Cinema as this is an additional package like Sky Sports is. The Ultimate package includes the entertainment channels and Netflix with ads.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky cinema

Posted by a Superuser, not a Sky employee. Find out more

Yup, looks correct to me.  Cinema is a separate premium subscription.

I am just another Sky customer and my views are my own
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