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Discussion topic: Problem with my broadband

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This message was authored by: annmars

Message posted on ‎05 Jan 2025 07:13 PM - last edited: ‎06 Jan 2025 09:59 AM by Community Manager

Problem with my broadband

To whom it may concern, I have on numerous occasions contacted you to explain that I have cancelled my contract with sky months ago. Also you continued to take money out of my account after the fact , and I am still receiving these emails demanding more payments when ai am the one that owed money,
Could someone please get in touch with me and  help rectify this once and for all
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Moderator note: personally identifiable information removed

Moderator note: subject of thread updated to better reflect the conversation

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎05 Jan 2025 07:22 PM

Re: Miss seoighe

Posted by a Superuser, not a Sky employee. Find out more
@annmars wrote:

To whom it may concern

You're talking to other customers here...  No one will contact you.

 

Did you receive confirmation of cancellation?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: caesarome

Message posted on ‎05 Jan 2025 07:28 PM

Re: Miss seoighe

Posted by a Superuser, not a Sky employee. Find out more

How did you originally contact Sky to cancel your contract and when you did were you in the minimum term of a contract ?

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