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Discussion topic: Sky calling - is it scam?

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This message was authored by: Ayton1500

Sky calling - is it scam?

I had a 'phone call today on my mobile from 0800 761 3372, which my phone marked as possible scam so I didn't answer it. I searched  Google for the phone number and it seemed to be mainly negative comments about people asking for bank numbers etc. I then realised that I had missed a similar call the day before.

 

My question is:  Is this a genuine Sky number and is is Sky trying to get me to change my package?

 

Many thanks for reading!

 

Ayjton1500

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This message was authored by: GD1

Re: Sky calling - is it scam?

Posted by a Superuser, not a Sky employee. Find out more

@Ayton1500  As numbers can be spoofed by Scammers it is going to e impossible to tell you if it was Sky or not.

 

We have no knowledge if Sky do try and call you as we are all customers here.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Daniel0210

Re: Sky calling - is it scam?

Posted by a Superuser, not a Sky employee. Find out more

@Ayton1500 

From Skys own website

https://www.sky.com/help/articles/received-call-from-08007613372 

 

Of course any number can be spoofed.

 

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it will be a scam call.


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This message was authored by: MightyQuinn

Re: Sky calling - is it scam?

Posted by a Superuser, not a Sky employee. Find out more

@Ayton1500 wrote:

is Sky trying to get me to change my package?


Hi @Ayton1500   Best guess is a scam but why don't you ask Sky?

This message was authored by: Mark39

Re: Sky calling - is it scam?

Posted by a Superuser, not a Sky employee. Find out more

@Ayton1500 if you can tell us what the caller was offering, we might be able to say whether it's likely to be a scam or not?

This message was authored by: oj01

Re: Sky calling - is it scam?

Posted by a Superuser, not a Sky employee. Find out more

@Ayton1500 wrote:

I had a 'phone call today on my mobile from 0800 761 3372, which my phone marked as possible scam so I didn't answer it. I searched  Google for the phone number and it seemed to be mainly negative comments about people asking for bank numbers etc. I then realised that I had missed a similar call the day before.

 

My question is:  Is this a genuine Sky number and is is Sky trying to get me to change my package?

 

Many thanks for reading!

 

Ayjton1500


If you didn't answer either call, what makes you think it was anything to do with Sky at all?


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by: DaveDrizen

Re: Sky calling - is it scam?


@Ayton1500 wrote:

I had a 'phone call today on my mobile from 0800 761 3372, which my phone marked as possible scam so I didn't answer it. I searched  Google for the phone number and it seemed to be mainly negative comments about people asking for bank numbers etc. I then realised that I had missed a similar call the day before.

 

My question is:  Is this a genuine Sky number and is is Sky trying to get me to change my package?

 

Many thanks for reading!

 

Ayjton1500


As the post above says that is genuine number  that Sky use for outgoing calls calls. If you ring that number back you will get a message starting " You were called by Sky" and informing you that they may try gain if necessary. Probably the call it curserty call, but yes that it probably a sale call. To be safe they will  ask you your tell them your telephone  password if so give the them a wrong one first, if they challenge it which I think  they will from  that number you know they are genuine.

This message was authored by: Yoghurt

Re: Sky calling - is it scam?

@Ayton1500  If it's that number it's not a scam it's definitely sky 

Sarah backx
This message was authored by: twilight+princess

Re: Sky calling - is it scam?

Posted by a Superuser, not a Sky employee. Find out more

I always check numbers using so called me website:
https://who-called.co.uk/Number/08007613372 although it says the number is owned by sky the large number of negative reviews suggest the people believe it's a scammer.

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This message was authored by: DaveDrizen

Re: Sky calling - is it scam?


@twilight+princess wrote:

I always check numbers using so called me website:
https://who-called.co.uk/Number/08007613372 although it says the number is owned by sky the large number of negative reviews suggest the people believe it's a scammer.


I believe this is a genuine outgoing numbed from Sky but if you are called on it and are unsure it a legitimate Sky number give Sky a ring on a known Sky number and quote that number to the agent and they should be able to confirm that it genuine.

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