Sky VIP Diamond

[whiskey447]

yep, and then i expanded on that in my second post replying to you.  I do admire your ability to defend yourself when you were wrong though!

[Daniel0210]

@whiskey447 

My post back in March was correct at that time.

My recent post

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@Daniel0210 wrote:

@whiskey447 

I agree with @Mark39 - your wait times appear a lot less than some customers claim they encounter. 

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is still correct. Your wait times do appear shorter than some customers encounter. I stand by both answers but there is no point in carrying on discussing this so won't be engaging in this thread again.

edit:

I have a screenshot from last October of direct Diamond VIP numbers to dial…

Sky Q or Billing: 0333 (number removed as not permitted on forum)

Broadband & Talk: 0333…

Mobile: 0333…

[Mark39]

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Moderator note: removed unnecessary comment

[whiskey447]

@Mark39 yes, the classic response of someone who realised they lost and still cant admit they were wrong.

Its a little childish of me to continue to beat this bush, I freely admit it.

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Moderator note: removed inappropriate comment

[Chloe-W22]

Hi @whiskey447 

I understand your frustration around this and appreciate your expectations as a Diamond VIP customer has changed, but I reassure our expectations of the service you will receive have not. We’re always looking for feedback on what our customers think, you should raise your concerns here: How to make a Sky complaint

I've removed a comment above as it wasn't appropriate for the forum (Community Rules) and I'm also going to lock this thread, but if you need anything else the forum is here for support.

Thanks,