You are saying you haven’t received stage sky q equipment I returned

[Afc23]

I returned all the sky q boxes etc

on 24/7/23 yet you keep texting me saying you didn't receive them 

[Deedee36]

@Afc23  this is mainly a customer to customer forum so sky will not reply to here,I has been know for customers who have sent back equipment to recieve texts as sky systems have not updated,if you still have your proof off postage you could give sky as call to discuss your account 

[Daniel0210]

@Afc23 

So you only returned them on 24th (this Monday). We understand returns are taking 2+ weeks to be processed and even then Unipart (who deal with the returns) are not the quickest in updating Sky that equipment has been received. Just keep your proof of posting safe and indefinitely. Please don’t post an image of the Royal Mail tracking or postal receipt.