Sky 3 price increase in 13 Months

[PandJ2020]

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@Vestoffon wrote:

Sky T&c say 1 price increase in 12 month's Every April time

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this is to list prices only.  Account specifics may vary the discounts (which aren't price increases)

There may be an issue as a couple of people have reported signature list price incorrectly changing recently - but as we can't see your bills you'll have to look and see what's changed.

[Vestoffon]

Hi my discounts are un changed still the same not expired signature increased £2 January

Since start of sky contract signature was £16 then £17 NOW £19 

my bill has gone start £27 then £28 THen £29 NOW £31 in 13 Months

[Vestoffon]

If i would like to cancell sky will say im in 18month contract 

but their T&C say 1 price increase in 12 months April time 

i had March May and January

[caesarome]

What shows against your February bill, does the £2 increase also show on that ?

[PandJ2020]

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@Vestoffon wrote:

If i would like to cancell sky will say im in 18month contract 

but their T&C say 1 price increase in 12 months April time 

i had March May and January

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On the other thread I believe the £2 extra was removed when queried.  https://helpforum.sky.com/t5/Account-Billing/Sky-Signature-Price-Increase-January-2024/td-p/4517915

[Vestoffon]

I have the same isue January bill increase £2 3 bill increases in 13 months

[caesarome]

My question still stands @Vestoffon what shows on your February bill, if that also shows this increase then it might be worth speaking to Sky about it.

[Vestoffon]

I contacted sky they wownt listen they say its not a price increase sky signiture is £34 they adjusted my price to match but i have had 2 price inceases in 12 months now 3rd i January im getting same discounts they said my discount has finished but they havent fixed for 18 months 

they wownt listen big con and rip off

[Vestoffon]

my Jan Feb and March bills will £2 more rip off im on the phone to cancellations dont hold out any hope how can you have 3 price increases in 13 months and say its not a price incease?

[Vestoffon]

Sky refuse to remove £2 they say bill ajustment (Removed)

Moderator note: Removed unfounded allegation.

[MarkGoldsmith]

@Vestoffon it sounds like Sky are claiming this is a price correction as they have been undercharging you. In order to prove Sky wrong, do you have any confirmation when you signed up on what your agreed monthly bill should have been. This will prove whether or not they have indeed been charging you correctly or undercharging you as they seem to be claiming.

[Vestoffon]

its no win situation i have all pdf bills for every month  they are saying april they didnt charge full price for sky signiture of£34 only now im paying £34  they said they sent me a email in March about price increase of £3 but didnt charge me full price only £1 now they are charging me the extra £2 my FEB March April buills will be EXTRA £2 (removed) joke And April 24 their will be another Price increase they bend change the rules to sute them selves (removed)

Moderator note: Removed inappropriate language.

[Mark39]

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@Vestoffon wrote:

its no win situation i have all pdf bills for every month  they are saying april they didnt charge full price for sky signiture of£34 only now im paying £34  they said they sent me a email in March about price increase of £3 but didnt charge me full price only £1 now they are charging me the extra £2 my FEB March April buills will be EXTRA £2 (Removed) joke And April 24 their will be another Price increase they bend change the rules to sute them selves (Removed)

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What was the price you signed up to and appears in the confirmation email (or letter) Sky sent you at the time? If you signed up to £34 and Sky made an error in not charging that amount up to now, you haven't got much to complain about. 

[Vestoffon]

When i sighned up December £31 Signiture Paying £16

[Mark39]

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@Vestoffon wrote:

When i sighned up December £31 Signiture Paying £16

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If you have the written confirmation of that, either email or letter, you can use it to support a complaint.