Sky Returns Harassment

[John+P]

I gave all my Sky details including my account number to one of the Sky Superuses and I also gave them the Bar Code number that is shown on my proof of posting. This information was then escalated to a Sky expert. 
I will keep on using the community post for as long as it takes to get this matter sorted out. I have tried calling Sky, only to get an automated voice giving me options that do not apply to my problem. If you have a telephone number that will get me speaking to a human being then please let me have it. Thank you

[caesarome]

So to confirm @John+P you did after all respond to the chat bubble on here, if so we can ask them to make contact again for an update it for want ?

[John+P]

Yes please do contact them again.

[caesarome]

@John+P 

I have alerted them again for you, so like last time look out for the chat bubble where you can then talk to them.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @John+P to chat.

[Anii2353]

i agree with you sky is using this kind of harassment with old customer.same thing happened with me it's been two years since I have returned all to and broadband and out of no where they send me bill of £110 after 2 years .

thus is the so cheap way to deal with old customers.

[Daniel0210]

@Anii2353 
A long shot I know, but have you still got your proof of posting?

Let us know in this thread about the proof of posting and we can maybe get you some help from Skys Messaging Team.

If you have the proof it should be fairly straightforward however if you haven’t retained it, any cancellation of non return fees would be at Skys discretion.

Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t like them on the forum.

[Anii2353]

I post them in 2022 and since than they never get back to me ,now suddenly sky sold 

My account to debt collection company without sending any correspondence to me .after two year from where I'm going to have that postage receipt,

I searched my email history ,the only thing I have is the paid postal that any send me and I used it to post office to send itam back but when I try to locate it it says we can not locate it it's been too long .

i complain to sky over the phone they they want to listen they close my complaint and ask me to deal with debt collection,they don't want to listen at all . On top of that sky told me they got one device back in June ,and it is the same month when I received the paid postage email. 

[caesarome]

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@Daniel0210 wrote:

@Anii2353 
A long shot I know, but have you still got your proof of posting?

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