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Discussion topic: Services havnt been turned back on

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This message was authored by: Toni82

Message posted on ‎01 Nov 2025 09:28 PM

Services havnt been turned back on

I have paid my bill and my services havnt been turned back on 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎01 Nov 2025 09:34 PM - last edited: ‎01 Nov 2025 10:14 PM

Re: Services havnt been turned back on

Posted by a Superuser, not a Sky employee. Find out more

@Toni82  You're not talking to Sky customer service by posting here.

 

In addition to paying have you also setup a new direct debit, it should be noted debit card payments need to clear before services are restored.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: caesarome

Message posted on ‎01 Nov 2025 10:07 PM

Re: Services havnt been turned back on

Posted by a Superuser, not a Sky employee. Find out more

@Toni82 

If you have paid an outstanding bill today and have setup your  payment method again then you will have to wait until the banks clear what you paid today which might not happen until Monday at the earliest.

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