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Discussion topic: Cancel broadband, Stream & Sports with Sky - move to Plusnet, and new Stream & Sports package?

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Message posted on ‎01 Nov 2025 09:22 PM

Cancel broadband, Stream & Sports with Sky - move to Plusnet, and new Stream & Sports package?

I am an existing Sky Broadband, Sky stream & Sky Sports subscriber - and now out of contract on all three - hence mega bucks! Can I cancel all three packages, order BB from Plusnet and order new Stream & Sky sports packages from Sky?

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This message was authored by: GD1

Message posted on ‎01 Nov 2025 09:41 PM

Re: Cancel broadband, Stream & Sports with Sky - move to Plusnet, and new Stream & Sports pa

Posted by a Superuser, not a Sky employee. Find out more
@OIOISAVLOY wrote:

I am an existing Sky Broadband, Sky stream & Sky Sports subscriber - and now out of contract on all three - hence mega bucks! Can I cancel all three packages, order BB from Plusnet and order new Stream & Sky sports packages from Sky?

No, you can't cancel TV packages then resubscribe at new customer deals straightaway as you would need to cancel and be away from Sky for at least 12 months.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎01 Nov 2025 09:44 PM - last edited: ‎01 Nov 2025 09:47 PM

Re: Cancel broadband, Stream & Sports with Sky - move to Plusnet, and new Stream & Sports pa

Posted by a Superuser, not a Sky employee. Find out more
@OIOISAVLOY wrote:

Can I cancel all three packages,

Yes

order BB from Plusnet

Yes

and order new Stream & Sky sports packages from Sky?

No, not on new customer terms.

As I've frequently remarked, in the nearly four decades Sky has been in business they've probably encountered such tactics once or twice before now...

* * * * * * *

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