Reward Payment not paid, chased 3 times now.

[Watford786]

So I purchade tv and broadband and my sister refferred sky cancelled my tv as and re ordered it . checked with lonine assitance they said will get back to me never did. Rang sky few weeks back man promised it be added and escalate for me... never heard back never recieved my voucher nor did my sister. Not sure what else we can do now.

[caesarome]

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@Watford786 wrote:
So I purchade tv and broadband and my sister refferred sky cancelled my tv as and re ordered it

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What TV service was it, Sky Glass or Stream  and what broadband was it, Superfast or Full Fibre ?

Did you use the link that your sister sent you and for the TV did Sky put your sister through as the referrer ?