3

Discussion topic: Return broadband equipment

Reply
This message was authored by Luctram This message was authored by: Luctram

Return broadband equipment

Hi guy, anyone's know what's address to return the broadband equipment pleas?


Best Answers
This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Return broadband equipment

Posted by a Superuser, not a Sky employee. Find out more

@Luctram 
If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period (which is 14 days for Broadband) for any loaned equipment they are expecting back.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion