Discussion topic: Restore the tv
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Message posted on 02 Nov 2024 11:53 PM
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Restore the tv
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Message posted on 03 Nov 2024 01:03 AM
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Re: Restore the tv
@PaulaHegarty Your not contacting Sky customer service via the community.
Until your payment has cleared service won't be restored, in addition you'll need to setup a Direct debit.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 03 Nov 2024 06:43 AM
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Re: Restore the tv
It won't be immediately. Sky won’t reinstate services until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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