14 Jun 2024 04:15 PM
How do I speak to a UK person to discuss my contract renewal for TV, and Broadband?
14 Jun 2024 04:17 PM
Posted by a Superuser, not a Sky employee. Find out more@KT230420
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
You can call Sky free by dialling 150 from your Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
14 Jun 2024 04:17 PM
Posted by a Superuser, not a Sky employee. Find out more@KT230420 By calling the main customer service number and hoping you get through to a uk based agent
calls are routed to the first available agent you don't get a choice of location
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