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Discussion topic: SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone?

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This message was authored by SKYDUMP This message was authored by: SKYDUMP

SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone?

It appears that I pay for Sky Broadband Essential Plus and Sky Pay As You Talk.

I only use a mobile through vodaphone so why do I have Sky Pay As You Talk?

Is it essential or can it be cancelled?


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone

Posted by a Superuser, not a Sky employee. Find out more

@SKYDUMP wrote:

It appears that I pay for Sky Broadband Essential Plus and Sky Pay As You Talk.

I only use a mobile through vodaphone so why do I have Sky Pay As You Talk?

Is it essential or can it be cancelled?


If you take out a broadband package, you have to take out the Sky phone package as well. The Pay As You Talk service is the correct one to be on if you don't use it as you are only charged for calls you make.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone

Posted by a Superuser, not a Sky employee. Find out more

@SKYDUMP 

Sky Talk is part of the Broadband package. The Sky Pay As You Talk tariff means you'll be charged for all calls you make (apart from freephone calls and calls to Sky) so if you don't make any calls you won't be charged anything for it. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: SKY PAY AS YOU TALK is included in my monthly bill. Why, when I only use a mobile with vodaphone

Posted by a Superuser, not a Sky employee. Find out more

@SKYDUMP wrote:

It appears that I pay for Sky Broadband Essential Plus and Sky Pay As You Talk.

I only use a mobile through vodaphone so why do I have Sky Pay As You Talk?

Is it essential or can it be cancelled?


If you take out a broadband package, you have to take out the Sky phone package as well. The Pay As You Talk service is the correct one to be on if you don't use it as you are only charged for calls you make.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

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