02 Jan 2023 02:41 PM
Last month when I looked at my sky I noticed there was a part where I was able to renew my contract but as it was 2 months early I waited till now, alas it's not showing now, what can I do
02 Jan 2023 02:44 PM
Posted by a Superuser, not a Sky employee. Find out more@pop42 You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
On the link provided (In the UK) it should include a Message Us option between 0900-1930.
You can also call on 150 from a Sky Mobile or Sky Talk line
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
If you don't see the Contact options on the link above make sure java script is enabled on your browser.
02 Jan 2023 02:45 PM
Posted by a Superuser, not a Sky employee. Find out more@pop42You can do absolutely nothing and your contract will roll on as a 31 day contract which means you can cancel if you wish without penalty.
If you want to try and get a better deal and take out a new 18 month contract phone Sky and see if you can do a good deal.
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