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Discussion topic: Regarding my sky broadband bill

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This message was authored by Milton16 This message was authored by: Milton16

Regarding my sky broadband bill

I installed Sky Broadband last month, in July 2024. My bill cycle was from July 16th to August 15th, and the bill was €30 with free activation, which is normal. However, today I downloaded my August 2024 bill, and it's showing two billing periods: September 2nd to October 1st (€30) and August 16th to September 1st (€16.45). My question is: I was supposed to pay only €30, but why does it show that €46.45 will be deducted from my account? Expert opinions, please. Thank you.

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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Regarding my sky broadband bill

Posted by a Superuser, not a Sky employee. Find out more

Sky's billing is monthly in advance - so at some point in starting a new contract you'll pay for more than one month (some arrears plus a month in advance).

 

You are paying €30 per month but as above for a period longer than a month.

 

Future bills should be €30?

I am just another Sky customer and my views are my own even if you don't like the answers

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