0

Discussion topic: Can’t amend home address

Reply
This message was authored by: Callen3

Can’t amend home address

I have sky tv and broadband coming with Dpd but it's the wrong address. Sky won't let the courier amend the address

Reply

All Replies

This message was authored by: caesarome

Re: Can’t amend home address

Posted by a Superuser, not a Sky employee. Find out more

@Callen3 

It will being sent to the address that was on the account when it was ordered so why is it wrong, have you since moved ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Callen3
Level 1 icon
Topic Author
This message was authored by: Callen3

Re: Can’t amend home address

It was my fault I accidentally put in my previous eircode. But I contacted sky straight away and they said they will call me to cancel and reorder but the tv box and modem is still been delivered and I can't amended it with Dpd

This message was authored by: caesarome

Re: Can’t amend home address

Posted by a Superuser, not a Sky employee. Find out more

@Callen3 

You will need to call them again about this as at the very least you might need to have them cancel this order so you can place it again with the correct details.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Callen3
Level 1 icon
Topic Author
This message was authored by: Callen3

Re: Can’t amend home address

Ya they said I'll be getting a call to cancel on Wednesday. But I don't know what I'll do as the stuff is been sent to a different address. Such a mess 😩

This message was authored by: caesarome

Re: Can’t amend home address

Posted by a Superuser, not a Sky employee. Find out more

There is nothing you can do now about it going to the wrong address as it should end up being returned to Sky so as stated the order will need to be placed again with the correct details.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply