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Discussion topic: Refund

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This message was authored by: Elliefrankie1

Refund

have overpaid on my sky mobile account and am in credit for £54 and have left sky now as i had no phone usage for 2 weeks and failed to call me back on multiple occasions. I have request my refund 3 times from 3 different peope since beginning of may they told me up to 5 working days. 7 weeks later and still havent received

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This message was authored by: caesarome

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@Elliefrankie1 

Do you see a credit on your Sky account ?

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This message was authored by: Mr+Flibbles+86

Re: Refund

Thanks for escalating this. We’ve sent an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

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This message was authored by: Elliefrankie1

Re: Refund

Yes and have had many text messages saying refund sent but still nothing

This message was authored by: Daniel0210

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@Elliefrankie1 

You need to engage in the private chat now.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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