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Discussion topic: Refund

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This message was authored by Jaykmau This message was authored by: Jaykmau

Refund

Rung up last week and was told it would take up to a week and i would receive text messages to say what is happening, so far heard nothing about it, as they have to figure out when the refund starts from as i cancelled sky in September and its taken this long to sort it, i really need that money to help with bills

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

@Jaykmau 

It shouldn't have taken this long. Is your payment method still active? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Jaykmau
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This message was authored by Jaykmau This message was authored by: Jaykmau

Re: Refund

Yes it is still active as still paying for the tv till August when that has to be cancelled 

This message was authored by caesarome This message was authored by: caesarome

Re: Refund

Posted by a Superuser, not a Sky employee. Find out more

If you are paying for Sky TV until later this year what was it you cancelled last September and is there any credit showing in your bills ?

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