Rung up last week and was told it would take up to a week and i would receive text messages to say what is happening, so far heard nothing about it, as they have to figure out when the refund starts from as i cancelled sky in September and its taken this long to sort it, i really need that money to help with bills
It shouldn't have taken this long. Is your payment method still active?
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
If you are paying for Sky TV until later this year what was it you cancelled last September and is there any credit showing in your bills ?
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