@Katierichie billing continues as normal right up to termination date and any bills must be paid as normal with a corresponding credit for days beyond termination date applied to your account on what would have been your next payment date
once applied it'll be refunded within six weeks or if you prefer we can ask the community messaging team to contact you directly here or you can call sky directly and they will process it both options take 3-5 working days
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help othersIf you would like to post a “Send Your Thanks to Sky” message please click Here
