I applied to get credit for a laptop and a iPad and paid a deposit it £164. I received an email saying I was declined from credit and I called the helpline. They said I would get a refund. It's now been over a week and I'm still waiting for that refund. It's unacceptable.
Posted by a Superuser, not a Sky employee. Find out more
@KatieGathercole Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to call Sky to chase it up.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
