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Discussion topic: Double payment
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This message was authored by: BillyT-25
Message posted on 04 Aug 2025 07:13 AM
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Double payment
My DD failed so I made a card payment. But now the DD has been paid also. Can I get a refund or will it carry on to my next bill.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Aug 2025 07:30 AM
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Re: Double payment
@BillyT-25 it will be carried forward as a credit which should be used to pay next month if you need tge money then call Sky but it is a ha ssle to ge t it back. The DD system automatically makes a second request 14 days later if the first payment fails which cannot be stopped if you psy manually.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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