Discussion topic: Refund
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13 Jul 2024 11:17 PM
Hello I didnt get connected in December so phoned yesturday to cancel my contract they have refunded my account of all payments I have made says it on the future payments for 28th july how do I withdraw this to my bank please
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17 Jul 2024 09:44 AM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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