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Discussion topic: Refund advance payment

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This message was authored by: Khakendra

Message posted on ‎28 Jan 2025 03:02 AM

Refund advance payment

My plan was cancelled by you after being approved and paying the 114£ deposit and to date I have not received my money back and this has been more than 30 days

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎28 Jan 2025 03:25 AM

Re: Refund advance payment

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@Khakendra 

Was this a failed purchase of a Sky mobile device? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Message posted on ‎28 Jan 2025 09:32 AM

Re: Refund advance payment

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@Khakendra 

You will have to call Sky to chase this up with them.

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This message was authored by: Khakendra

Message posted on ‎28 Jan 2025 10:49 AM

Re: Refund advance payment

First they accepted my order and mailed me about delivery time. I was waiting but then i got mail that your order returned back  to sky. After then I visited sky almost 4/5 times. They told me they submitted my refund process but I didn't get any refund

 

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Message posted on ‎28 Jan 2025 10:51 AM

Re: Refund advance payment

They didn't receive my call and I visited almost 4/5 times.... its not workiing

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This message was authored by: caesarome

Message posted on ‎28 Jan 2025 10:58 AM

Re: Refund advance payment

Posted by a Superuser, not a Sky employee. Find out more

If they have processed your refund it can take up to 5 working days to appear in your account so if it has been more than this then you will need to call them again.

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