Receipt of returned parcel email concerns.

[Barry1506]

Hi! I'm very sorry if I'm in the wrong place for this question, I have recently returned a faulty Sky Q Hub 4.2, I followed the exact return steps,including making sure all the items were present and correct and packed with care, I returned the faulty hub the next day using the Sky provided returns sticker, but unfortunately I have lost the reciept of return which is my proof and tracking number of it being returned. 

I'm concerned because I won't know if Sky have received my returned parcel, I want to keep my account in good order, should I have received any emails saying that it's on its way back to Sky?

thank you in advance 😊 I'm really quite worried as I didn't keep/lost the returns receipt and I don't want to incur a charge even though I 100% sent it back the very next day! 

Am I worrying over nothing? Or do I need to contact Sky about this? 

[caesarome]

Usually when returning equipment you would receive an email thanking you for sending it off but I'm not sure the same happens when you return a faulty item.

Personally I wouldn't worry but should you be told it hasn't been returned help can be arranged here for you.

[Barry1506]

Thank you for your reply, I'm sure Sky have dealt with lost receipts before, I'll give it a few more days to see if it arrives, as I noticed the Return Label they supplied was 2nd class. If I've not heard anything in 4 days Max, I'll go ahead and contact them to confirm if they've received my parcel. Thank you again, I appreciate it! 😊