Discussion topic: Re: Cancel broadband
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Message posted on 04 Aug 2024 11:28 AM
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Re: Cancel broadband
I don't need broadband anymore because of financial issues my son is looking to get broadband in is name I need to know if my broadband is out of contract
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Message posted on 04 Aug 2024 12:04 PM
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Re: Cancel broadband
Have a read of this:
https://www.sky.com/help/articles/your-sky-contract-start
It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:
https://messages.sky.com/message-centre/contracts
Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show if you are in a contract:
https://www.sky.com/myaccount/bb-and-talk
Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 12/18 months and you will get an idea of when your minimum term is up.
You can access your online billing here:
https://www.sky.com/manage/bill
To cancel you need to contact Sky and give them 14 days notice.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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