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Discussion topic: Re: Cancel broadband

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This message was authored by Sharonstocker This message was authored by: Sharonstocker

Re: Cancel broadband

I don't need broadband anymore because of financial issues my son is looking to get broadband in is name I need to know if my broadband is out of contract 

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This message was authored by caesarome This message was authored by: caesarome

Re: Cancel broadband

Posted by a Superuser, not a Sky employee. Find out more

Have a read of this:


https://www.sky.com/help/articles/your-sky-contract-start


It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

 

https://messages.sky.com/message-centre/contracts

 

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show if you are in a contract:


https://www.sky.com/myaccount/bb-and-talk


Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 12/18 months and you will get an idea of when your minimum term is up.
You can access your online billing here:


https://www.sky.com/manage/bill

 

To cancel you need to contact Sky and give them 14 days notice.

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