04 Aug 2024 11:28 AM
I don't need broadband anymore because of financial issues my son is looking to get broadband in is name I need to know if my broadband is out of contract
04 Aug 2024 12:04 PM
Posted by a Superuser, not a Sky employee. Find out moreHave a read of this:
https://www.sky.com/help/articles/your-sky-contract-start
It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:
https://messages.sky.com/message-centre/contracts
Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show if you are in a contract:
https://www.sky.com/myaccount/bb-and-talk
Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 12/18 months and you will get an idea of when your minimum term is up.
You can access your online billing here:
https://www.sky.com/manage/bill
To cancel you need to contact Sky and give them 14 days notice.
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