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Discussion topic: Question about Manual Payment

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This message was authored by RebekahD1 This message was authored by: RebekahD1

Question about Manual Payment

Hi everyone,

 

Quick question! My sky was due Monday just gone 7/10 and I didn't have the money in my account for it to be taken. I got a message this morning which I will attach. 

I pay monthly by bank card. My question is will I manually pay it tomorrow or leave the money in my account for them to try again? 
I know with direct debit they try again but not sure if it's the same with bank card 

 

Thank you for your help! 

IMG_8717.png

 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Question about Manual Payment

Posted by a Superuser, not a Sky employee. Find out more

@RebekahD1  They try again on both types of payments 


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This message was authored by Mark39 This message was authored by: Mark39

Re: Question about Manual Payment

Posted by a Superuser, not a Sky employee. Find out more

@RebekahD1 the message does say that Sky will try again over the next week, so best not make a manual payment. Just be sure there are sufficient funds in your account to cover it.

RebekahD1
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This message was authored by RebekahD1 This message was authored by: RebekahD1

Re: Question about Manual Payment

Thank you so much for your help ! 🙂

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