09 Oct 2024 02:30 PM
Hi everyone,
Quick question! My sky was due Monday just gone 7/10 and I didn't have the money in my account for it to be taken. I got a message this morning which I will attach.
I pay monthly by bank card. My question is will I manually pay it tomorrow or leave the money in my account for them to try again?
I know with direct debit they try again but not sure if it's the same with bank card
Thank you for your help!
09 Oct 2024 02:31 PM
Posted by a Superuser, not a Sky employee. Find out more@RebekahD1 They try again on both types of payments
09 Oct 2024 02:36 PM
Posted by a Superuser, not a Sky employee. Find out more@RebekahD1 the message does say that Sky will try again over the next week, so best not make a manual payment. Just be sure there are sufficient funds in your account to cover it.
09 Oct 2024 04:26 PM
Thank you so much for your help ! 🙂
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