Problemt claiming reward for referring a friend

[Missile+Manic]

on 21/12 I recived and email to claim a £75 reward for referring a friend. I followed the link andhaving followed the instructions I was advised an email would be sent to my email address (which is correct) with the voucher. I have not recived that email (checked junk mail as well to be certain).

Going back to the original site I am advised that I have already claimed the voucher and o contact Sky.  No SKY helps specific for this so a little lost now.

[caesarome · Accepted solution]

@Missile+Manic 

There is a free number you can call Sky on about this at the bottom of this link:

"What should I do if I have problems with My Reward":

https://www.sky.com/refer-a-friend

[James8018]

did you get this sorted as i hve the same problem

[Mark39]

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@James8018 wrote:

did you get this sorted as i hve the same problem

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Have you tried the free number?

[Craig_Collins]

I have the same problem with no email received when claiming reward voucher.

[caesarome]

@Craig_Collins 

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@Mark39  Have you tried the free number?

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[Alison1081]

Having the same problem 

[SKY1992bf]

@Alison1081  See post 2 above