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Discussion topic: Payment enquiry

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This message was authored by: Kienza

Payment enquiry

I was going to cancel my sky but I spoke to an advisor who offered me a reduction on my bill this was to take place last month but I noticed my bills have stayed the same I'm not happy about this as I was told my bills would be cheaper 

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This message was authored by: Daniel0210

Re: Payment enquiry

Posted by a Superuser, not a Sky employee. Find out more

@Kienza 

Did you call Sky or did they (or someone saying they were Sky) call you?

 

Do your future bills for August and September for example, reflect the amount you were expecting? 


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This message was authored by: Kienza

Re: Payment enquiry

My sky bill was supposed to be changed to 69 per month but it wasn't changed last month can you explain why this is please 

This message was authored by: SKY1992bf

Re: Payment enquiry

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@Kienza 

Did you call Sky or did they (or someone saying they were Sky) call you?

 

Do your future bills for August and September for example, reflect the amount you were expecting? 


@Kienza   Can you please answer the above questions 


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