Discussion topic: Payed the overdue payments
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Message posted on 18 Jun 2025 03:02 PM
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Payed the overdue payments
I have payed the overdue payments of Sky Streaming Tv and also broadband they have both been payed and now trying to reinstaite my streaming tv but is still not working back up and running
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Message posted on 18 Jun 2025 03:04 PM
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Re: Payed the overdue payments
@Rheannonpayne
Sky won’t reinstate services until you’ve paid what they believe is owed and set up a new continuous payment method.
If your payment is two or more weeks overdue you will have to pay the next bill as well. (If you’re in arrears for 56+ days Sky can fully terminate your subscription.)
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant, in fact any payment you make over a weekend won’t be processed until the following week.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 18 Jun 2025 03:14 PM
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Re: Payed the overdue payments
I was late paying my monthly payment and paid it last Thursday, I have checked and it is now saying I have 0.00 to pay but my account is not being reinstated
Message posted on 18 Jun 2025 03:20 PM
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Re: Payed the overdue payments
How late was your payment and how do you normally pay (direct debit or continuous card payment)?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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