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Discussion topic: Payed the overdue payments

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This message was authored by: Rheannonpayne

Payed the overdue payments

I have payed the overdue payments of Sky Streaming Tv and also broadband they have both been payed and now trying to reinstaite my streaming tv but is still  not working back up and running 

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This message was authored by: Daniel0210

Re: Payed the overdue payments

Posted by a Superuser, not a Sky employee. Find out more

@Rheannonpayne 
Sky won’t reinstate services until you’ve paid what they believe is owed and set up a new continuous payment method.

If your payment is two or more weeks overdue you will have to pay the next bill as well. (If you’re in arrears for 56+ days Sky can fully terminate your subscription.)

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant, in fact any payment you make over a weekend won’t be processed until the following week.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Rheannonpayne

Re: Payed the overdue payments

I was late paying my monthly payment and paid it last Thursday, I  have checked and it is now saying I have 0.00  to pay but my account is not being reinstated

This message was authored by: Daniel0210

Re: Payed the overdue payments

Posted by a Superuser, not a Sky employee. Find out more

@Rheannonpayne 

How late was your payment and how do you normally pay (direct debit or continuous card payment)? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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