Paid bill. Still no broadband

[Charmers74]

I paid the outstanding bill late lastnight amd I'm very disappointed to say that i still have no broadband. It shows on ny account I owe sky £0.00 but yet it still also states there is an outstanding payment to be made. Can this all please be amended and put right as soon as possible please?

[Mark39]

How late did you pay? If your bill was  more than 14 days overdue,  you'll have to pay next month's bill in advance  too.

[Daniel0210]

@Charmers74 
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend won’t be processed until the following week as banks are closed.

[SKY1992bf]

@Charmers74  You also need to setup a new continuous payment method if you haven't already before restrictions are lifted