Discussion topic: Over charge
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Message posted on 27 Aug 2024 02:08 AM
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Over charge
Why has sky taken £130 out of my account normally bill is around £95
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All Replies
Message posted on 27 Aug 2024 02:54 AM
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Re: Over charge
@Kirstymeak
Discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 27 Aug 2024 08:01 AM
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Re: Over charge
@Kirstymeak Have you looked at your bills?
As per @Daniel0210 discounts may have ended and comparing bills would show this.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.
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