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Discussion topic: Over charge on account

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This message was authored by: Bikermich

Over charge on account

I rang on Monday as i noticed a £7.50 Broadband Boost which wasnt there before.

Spent a long time being passed around but was eventually told that the charge would be removed and refunded. Its not Friday and its still showing. How long do I wait before having to phone again...............

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This message was authored by: Daniel0210

Re: Over charge on account

Posted by a Superuser, not a Sky employee. Find out more

@Bikermich 

Have you checked future bills to see if a credit is showing for the expected amount?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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