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Discussion topic: Over charge on account
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This message was authored by: Bikermich
Message posted on 01 Nov 2024 11:20 AM
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Over charge on account
I rang on Monday as i noticed a £7.50 Broadband Boost which wasnt there before.
Spent a long time being passed around but was eventually told that the charge would be removed and refunded. Its not Friday and its still showing. How long do I wait before having to phone again...............
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Nov 2024 11:25 AM
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Re: Over charge on account
Have you checked future bills to see if a credit is showing for the expected amount?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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