Discussion topic: Over charge on account

This message was authored by: Bikermich · ‎01 Nov 2024

I rang on Monday as i noticed a £7.50 Broadband Boost which wasnt there before.

Spent a long time being passed around but was eventually told that the charge would be removed and refunded. Its not Friday and its still showing. How long do I wait before having to phone again...............

This message was authored by: Daniel0210 · ‎01 Nov 2024

@Bikermich

Have you checked future bills to see if a credit is showing for the expected amount?

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Over charge on account

Over charge on account

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