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Discussion topic: Online accounts

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This message was authored by Rookey007 This message was authored by: Rookey007

Online accounts

Anyone else here find their online account is restricted ? 

mine it saying I have no payment method in which I do have DD set up so when payment due it never goes through so I have to manually pay to reinstate my account had to do this twice. 

When I look for mobiles deals I can't as my account restricted. 

this been going on 2 month sky are aware of it but still investigating it but interested to know if anyone else having the same issue