money owerd

[JOHNREAY]

i paid £92- 82 on wednesday 28th august .moved house on 20th sept  contacted sky told them about the move .as my bill is paid in advance  sky still say i owe £63-33 do not undertand this .have tried to contact sky but no reply

john reay  

[JOHNREAY]

YES would like to discuss this

[PandJ2020]

---

@JOHNREAY wrote:

YES would like to discuss this

---

Go ahead and contact Sky by phone?  This is primarily a customer helps customer forum...

[Daniel0210]

@JOHNREAY 

We can't see your account or bills as we're customers like you. When you say you've tried calling Sky to discuss this and there's no reply, it might just be that the queue to speak to an agent is lengthy but the call will be answered. 

[JOHNREAY]

REF PAYING AN OUTSTANDING BILL

[Daniel0210]

---

@JOHNREAY wrote:

REF PAYING AN OUTSTANDING BILL

---

@JOHNREAY 

Have you a question? Are your services restricted because of a missed payment? 

[PandJ2020]

---

@JOHNREAY wrote:

REF PAYING AN OUTSTANDING BILL

---

OK, YOU STILL NEED TO CONTACT SKY