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Discussion topic: Next months charge

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This message was authored by: Jamiem3

Message posted on ‎29 Mar 2025 10:18 AM

Next months charge

Please remove the charge from next months bill, I haven't sent anything back as fibre broadband  has not been installed yet 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎29 Mar 2025 10:20 AM

Re: Next months charge

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@Jamiem3 

You are talking to other customers here so what is this charge for and what have you not returned yet ?

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Message posted on ‎29 Mar 2025 10:21 AM

Re: Next months charge

Posted by a Superuser, not a Sky employee. Find out more

@Jamiem3  as customers we can't remove anything 

 

if you want our help we need as much information as possible has to what's happened here 


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This message was authored by: Jamiem3

Message posted on ‎29 Mar 2025 10:22 AM

Re: Next months charge

My broadband box, they are charging me a fee for not returning , but awaiting for open reach to do their work 

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This message was authored by: caesarome

Message posted on ‎29 Mar 2025 10:25 AM

Re: Next months charge

Posted by a Superuser, not a Sky employee. Find out more

@Jamiem3 

I think there is some details you have missed here so are you being charged because you are getting a replacement broadband hub from Sky when you change to fibre ?

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