Discussion topic: New to sky.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 16 Jun 2026 09:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
New to sky.
I placed an order for my broadband to arrive to my new address. I'm new to sky and never had them before. I've received a text to tell me that my hub is on its way, however I cannot track it and it is also telling me I do not have anything on my account. Please help.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 16 Jun 2026 09:57 PM - last edited: 16 Jun 2026 09:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New to sky.
The hub is usually dispatched via Royal Mail who should email you when it is on it's way with a 4 hour delivery slot, it should fit through your letterbox.
As for your account, you usually have to give it 24 hours for thing sto start to appear so you can check things like this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page