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Discussion topic: New to sky.

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This message was authored by: Vic88

New to sky.

I placed an order for my broadband to arrive to my new address. I'm new to sky and never had them before. I've received a text to tell me that my hub is on its way, however I cannot track it and it is also telling me I do not have anything on my account. Please help. 

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This message was authored by: caesarome

Re: New to sky.

Posted by a Superuser, not a Sky employee. Find out more

@Vic88 

The hub is usually dispatched via Royal Mail who should email you when it is on it's way with a 4 hour delivery slot, it should fit through your letterbox.

 

As for your account, you usually have to give it 24 hours for thing sto start to appear so you can check things like this.

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