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Discussion topic: Restore Broadband
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This message was authored by: Nala26
Message posted on 16 Jun 2026 09:40 PM
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Restore Broadband
I made a late payment and my account was suspended but having paid the full amount, my WiFi still doesn't work.
Any advice? When will it come back on?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 16 Jun 2026 09:50 PM
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Re: Restore Broadband
How late was this bill paid because if it was more than 2 weeks then next bill will need paying as well before your broadband will be restored.
That apart you will also need to setup your payment details again before this happens which should happen when the payment you made has been cleared by the banks.
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