New customer gift card

[Mishelle1]

Hi all,

When I joined Sky I was told I would be sent a giftcard after a certain amount of time which I have.  Only issue is that when I've tried to use it in Sainsbury's/Argos as it says I can they have said it isnt being accepted when they type in the giftcard number.

Any idea what I can do as that £75 would come in really handy to help my daughter with some Uni bits.

Thanks so much for any responses. 🙂

[SKY1992bf]

@Mishelle1  How long have you had the card as it does have a expiration date 

is there not a number on the back of the card that you can call?

[Mishelle1]

It was sent via email and only has a card number and pin with it.  It also has a barcode which I assumed code be scanned but Argos said they had to enter the code.  

It was sent by Giftcloud so think I might need to contact them.

Really appreciate your reply!

[Mishelle1]

Sorry the answer to your question lol was it says expiry 2024

[SKY1992bf]

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@Mishelle1 wrote:

It was sent via email and only has a card number and pin with it.  It also has a barcode which I assumed code be scanned but Argos said they had to enter the code.  

It was sent by Giftcloud so think I might need to contact them.

Really appreciate your reply!

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@Mishelle1 if there's any contact information within the email for giftcloud then I agree you would need to contact them directly